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Post
a Question/Comment:
If
you would like to post a question or comment,
Your question or comment will be reviewed and posted on the Science
Bulletin Board page.
Write
a Product Review:
To
write a review for a product, please send the following
information
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1. |
Product
and Clone number (e.g. MO-C40009A, clone TB21). |
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2. |
Use
and performance of the product. |
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3. |
Application(s)
of use (e.g. ChIP, ELISA, Flow Cytometry, etc.). |
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4. |
Concentration(s)
and/or dilution(s) used. |
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5. |
Whether
you would like to be contacted by others from the research
community in regards to your findings/research. |
Anogen appreciates all customer
feedback.
Technical
Support:
For
specific questions pertaining to product information, please
refer to the datasheets. Generally, the most detailed
product information is available on the datasheets exclusively.
In some circumstances we may be able to provide additional
information.
Why
are there so many clone numbers?
Each clone number represents a specific cell line (ascites) that
was used to manufacture the antibody. Since antibodies are
produced by more than one host, each batch of ascites receives a
unique clone number. The clone number is not synonymous
with the lot number, which indicates the date of manufacture.
There is little to no difference amongst the quality of the
clones. There may be slight differences in the
"Applications" section of the datasheet as one clone
may have been used for a process that another antibody has not.
Select the product based on your requirements then check the
"Applications" section of the datasheets to see the
specific procedures performed by that clone.
Product
Applications:
The applications (Use) listed for the products reflect only the
information that is available to Anogen. It is possible
that the products have been used for additional applications,
uses and procedures. However, if an application is not
included on a particular datasheet/insert, the data or
information for that product's use in such applications will not
be available for disposal from Anogen.
Before
contacting technical support, please consult the following
trouble-shooting suggestions:
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Protocol:
Ensure that the protocol for the experiment is followed
systematically. In some circumstances, changes in
protocol may cause re-orientation of the antigen, thus
preventing the antibody from binding correctly.
For Elisa kits, try replacing reference to "room
temperature" with 37oC (99oF)
in the Assay Procedure section ONLY.
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Equipment:
Ensure your equipment has been maintained accordingly.
Ensure that it has been certified with International
Standards for Calibration.
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Antigen:
*Use the entire
(intact) protein antigen. If the entire/whole
antigen is not used (i.e. if only segments of the
antigen or epitopes are used) there is a strong
possibility that our antibodies will not recognize the
antigen. If the antigen is missing the specific
epitope that our antibody detects, results will not be
produced.
*Check
the antigen purity. If the antigen's purity is
poor, try increasing the purity or concentration to
obtain results.
*Run
an Elisa test with the antigen. If the results are
negative, the antigen is the problem. If the
results are positive, the protocol is the problem.
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We
retain a small portion of each product for continual Quality
Testing. If you have attempted the above tips and are
still experiencing difficulties, please contact us. Please
direct your inquiries to
You should receive a reply within a few hours after of receipt.
If you require immediate assistance, please call.
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Location: |
Contact: |
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Anogen
- Biotech Laboratories Ltd.
United States
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Toll
Free: 1-800-712-5532
E-mail:
infoATanogen..com
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